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Рок за пријавување:

  • Флако Дооел

Flako is an international BPO industry leader providing a comprehensive set of innovative solutions to its global clientele.
We specialize in designing and implementing solutions that increase the productivity and performance of our clients' business.

We are led by a dynamic team of young professionals focused on continuous improvement.
We believe human capital is a company’s most valuable asset. 

Flako is built on the foundation of open communication and transparency.

We are looking for:

TEAM LEADER

Responsibilities:​

  • Oversee daily team performance;
  • Analyze team performance patterns;
  • Report on daily basis to the Sales manager;
  • Coach and develop employee skills;
  • Monitor and guide personal performance based on targets and KPIs;
  • Boost team performance and spirit;
  • Curve KPIs and target in accordance to performance and needs;
  • Provide continuous improvement ideas;

Requirements:

  • Fluency in English;
  • Previous experience in team and group management;
  • Excellent communication and interpersonal skills;
  • High motivation for reaching team and personal targets; 
  • Experience on customer service related position;
  • Excellent people skills;
  • Problem solving and analytical skills;
  • Multi-tasking skills;
  • Availability to work extended hours when needed;

Benefits:

  • Friendly working environment;
  • Prestigious office building;
  • Excellent remuneration package;
  • Daily snacks provided;

If you cannot settle for mediocrity and you want to reach your goals APPLY NOW!

All suitable candidates will be contacted by our recruitment team.

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