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Back Office Processing Representative

Скопје

Рок за пријавување:

  • One Contact Dooel

 

Job Title: Back Office Processing Representative

Fluency in English and French (Full Time)
CV Should be in English
Working time: Monday- Friday, 3pm – 11pm

Location: Skopje, Macedonia

One Contact is a Telecommunication and Online Data Processing centre supporting North American Clients. The Data Center uses the latest technology to efficiently answer calls, process orders and transmit the details to our clients. As a keen, energetic, career-minded candidate you may be interested in applying. Customer Service representatives are front line agents providing an exceptional level of service including greeting, processing orders, resolving issues and providing information while focusing on One Contact customers wants and needs.

We offer the following:

  • Productive working environment
  • Casual dress code
  • Modern facilities and high technology devices and tools
  • Attractive Salary Package

Responsibilities:

  • Responding to all incoming calls with a positive manner
  • Provide information to customers and general inquires
  • Listen, analyze and take appropriate action to ensure that customer issues are resolved satisfactory and in a timely manner

Qualifications:

  • Excellent English and French – verbal and written communication skills
  • Exceptional customer service skills
  • Positive, self-motivated attitude with high energy
  • Ability to think, problem solve, take action and follow through


You are welcome to send Your CVs using the Fast Apply option.

 

 

 

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