International Solutions Center is recruiting on behalf of a New York Global Company that specializes in communication solutions for the hospitality industry.
We are hiring
Hotel PBX Operators / Guest Services Agents / Reservations Agents
We are looking for hard working, dedicated people to join out team to provide inbound phone/chat/email support for world known hotels across the globe.
- You must have excellent English speaking skills - speak clearly with a confident voice;
- Can be friendly, warm, intuitive, and interactive with potential and existing hotel guests;
- Can follow provided procedures for hotels;
- Must be proactive, resourceful and a good communicator;
- Can provide first class customer service;
- Have good computer skills and are tech savy;
- Pay attention to detail: Please mention the word "football" in your email text;
- You must successfully complete our training program;
- You must have an excellent internet connection with upload of 10 Mbps minimum;
- Minimum Requirements for Computer/Laptop:
*Screen at least 12", recommended 15"
*VGA or HDMI port (for 2nd screen / external monitor)
*CPU - Intel / AMD - at least 2GHz
*RAM - at least 2GB
*Hard Drive - SSD (solid State) or SATA (not solid state)
*2GB free disk space minimum / No more than 80% full
*Operating System: Windows, MacOS or Chromebook;
- You must be flexible and available to work 2nd and/or 3rd shift. Some weekends and holidays are required;
- You want to kick start an exciting career with an international company!
- This is a work from home role and open to anyone throughout Macedonia;
- A quiet and uninterrupted place of work is absolutely required;
- You will be working with Hotels from around the world;
- You will be working with team members across the country, and the world;
- Attractive and competitive compensation with benefits.
- High School Diploma minimum.
Previous work experience:
- Any expereince in a customer facing role is preferred;
- Experience in Hospitality industry (hotels, travel agencies, restaurants, etc) customer support, call center, remote work is a plus.
Please send your CV via the Fast Apply option.
Selected candidates will be contacted via email to schedule a Skype interview.
Please provide your Skype username on your CV.