Vrabotuvanje.com - Customer Order Processing Analyst (m/f) - Скопје - Aptiv
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Customer Order Processing Analyst (m/f)

Скопје

Рок за пријавување:

  • Aptiv

We deliver high quality products that save lives and move the world forward by developing safer, greener and more connected solutions, enabling the future of mobility impacting millions of people. Aptiv.com

To support our team located in Skopje, Macedonia we are currently looking for:

Customer Order Processing Analyst (m/f)

Main Duties and Responsibilities:

  • Serves as the main point of contact for our customers 
  • Receives, validates, processes and executes incoming customer orders and order changes for all business segments 
  • Execution of all aspects of the order process including communicating with the customers to ensure fulfillment, verifying shipments, invoicing, and collections
  • Supports Customer Focus by effectively resolving emergency situations regarding customer orders due to insufficient inventory, system errors, delays in production, and warehouse or carrier issues
  • Negotiates schedule changes with customers as required
  • Records customer complaints for assigned customer accounts and submits trending information
  • Possesses extensive knowledge of products and their applications and recognizes opportunities to better serve our customers
  • Accurate and efficient order entry of purchase order, product and pricing information using SAP system
  • Provide order status information to customer upon request
  • Address order entry errors in a timely manner
  • Verifies customer information is correct and up-to-date 
  • Informs customer of shipping date and any possible delays
  • Notifies appropriate department of order and shipping date 
  • Reviews orders for accuracy and completion 
  • Provides customer reports/presentations 

Essential requirements:

  • Up to 2 year experience in Customer Order Services 
  • English reading and writing is obligatory, German preferred 
  • Knowledge of SAP preferred
  • Excellent computer skills in Microsoft package 
  • Must have excellent communication skills, negotiation skills, professional presence, and proven track record of establishing and maintaining customer relationships
  • Excellent organizational skills & attention to detail
  • Availability for external trainings

We offer:

  • Opportunity to work within a global organization
  • Personal growth & career development
  • Continuous learning
  • Ambitious working atmosphere where you can share your ideas
  • Organized transport and food 
  • Social activities and programs
 
Please send your CV in English, including personal data protection clause to: aptiv.hr.macedonia.staffing@aptiv.com stating the name of the job position you are applying for. The application deadline is 8 working days from the date of this job post. Only the selected candidates will be called for an interview.

                                           
 

To learn more about Aptiv visit https://www.aptiv.com

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