Vrabotuvanje.com - Customer Support Representative (m/f) - Охрид - Vrabotuvanje.com за клиентот
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Customer Support Representative (m/f)


Рок за пријавување:

Работодавач: Vrabotuvanje.com за клиентот

IM LABS 2019 an establishment based in Ohrid in cooperation with a renowned international company is looking for a 

Customer Support Representative

The Customer Representative supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied at all times. 


  • Greet customers warmly and ascertain problem or reason for calling
  • Resolve customer complaints via phone, email or social media
  • Ability to communicate clearly and use positive language
  • Manage a high volume of inbound and outbound customer calls
  • Focus on providing our customers and partners with world-class support
  • Respond to and create emails for our customer calls based off provided templates
  • Meet all goals set by management
  • Appropriately reply to all customer questions and complaints in a timely manner


  • Excellent English verbal and written communication skills
  • Knowledge of any other languages preferred 
  • High School Diploma or College Degree Preferred
  • Naturally empathetic and a good communicator 
  • Collaborate productively with team members to solve problems
  • Constantly learning new processes as instructed
  • Working knowledge of Microsoft Office

If you feel that you have the required  experience and are interested in this amazing opportunity, please do not hesitate to apply via the Fast Apply option.

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Просечната плата во категоријата
ИТ, Телекомуникации изнесува 45.517 MKD.

Дознај ја платата за посакуваната позиција според твоите квалификации!


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