Vrabotuvanje.com - Spam and Abuse Analyst - Скопје - ПРОТОНЛАБС ДООЕЛ Скопје
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Spam and Abuse Analyst
Location:
Skopje, Macedonia
Type: Full-time
Apply: Email resume and why you are a good fit using the Fast Apply option with “Spam and Abuse Analyst” in subject.

Job description
ProtonMail was started by scientists and engineers from CERN in 2013 to make end-to-end encrypted email as easy to use as Gmail. Since then, we have grown to become the world's premier secure email service with over 20 million users and a profitable business model. We are rapidly scaling our talented teams to improve our core email product as well as to build an entire suite of web services that safeguards privacy in the digital age. While the open nature of email is great for interoperability, accessibility and freedom from centralized control, it also creates challenging spam and abuse problems. For instance, a significant percentage of incoming emails to ProtonMail users are spam, some of which are dangerous phishing attacks. Also, like a free email service open to all, ProtonMail inevitably attracts signups from bad actors who abuse our excellent email delivery and reputation. You will join a growing abuse-desk team to analyze and mitigate spam and abuse attacks. This will involve working with sophisticated anti-spam and anti-abuse systems, including machine learning solutions. Your work will directly improve the user experience and digital security of millions of people around the world. No domain knowledge or prior experience is required but you should have a technical background in data analytics, software engineering, or other STEM fields.

What you will do:

  • Analyze results from our anti-spam/anti-abuse systems
  • Create rules to catch and prevent spam/abuse attacks
  • Train machine learning models
  • QA/test critical systems and suggest improvements to engineers
  • Communicate with users regarding account security and abusive behaviours
  • Collaborate with teammates on different continents to provide 24/7 coverage

Job requirements:

  • Technical degree such as math, science or engineering
  • Excellent English communications
  • Experience performing data analysis or coding
  • Bonus: experience crafting regular expressions
  • Bonus: interest in digital security and Internet technologies

Why work at ProtonMail?

  • A friendly and casual office environment
  • A dedicated office budget that can be used for gym memberships, buying snacks for the office, public parking or professional development
  • We work on interesting, challenging problems every day. There is never a dull moment
  • ​Our rapid growth means there are many opportunities for advancement
  • The chance to do something meaningful. ProtonMail protects dissidents, journalists, and activists. Our work saves lives
  • Be part of something bigger. Millions of people and businesses around the world have embraced our idea of an Internet where privacy and security are the default. Join the privacy revolution that is changing the world


To learn more about ProtonMail, you can visit our website: https://protonmail.com

You can also read more about us in the press:
https://www.ted.com/talks/andy_yen_think_your_email_s_private_think_again
https://www.fastcompany.com/3046891/a-year-out-and-super-encrypted-emailprotonmail-is-just-getting-started
https://techcrunch.com/2014/06/23/protonmail-is-a-swiss-secure-mail-provider-thatwont-give-you-up-to-the-nsa/

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