Vrabotuvanje.com - Customer Service Executive - Скопје - Johnson Matthey
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Customer Service Executive

Скопје

Рок за пријавување:

  • Johnson Matthey
 

Vacancy: Customer Service Executive - 12 months maternity cover

Ref. No. 2020060

Location: Skopje, Macedonia 
 

Clean Air Division supplies one third of all catalysts fitted to cars around the world and is a leading producer of catalysts for trucks and buses too. We use our scientific know-how to create innovative products that play a crucial part in reducing harmful emissions and improving air quality, helping our customers meet legislative requirements globally.
 
Due to maternity cover, we are now seeking a strong, analytical and pro-active Customer Service Executive to join our Supply Chain team for Skopje site. 

Key responsibilities:

  • Preparing delivery confirmations and analysing JM’s supply possibilities against customers’ delivery forecasts, escalating all supply related issues and concerns where and as needed
  • Arranging deliveries to the customers
  • Providing support to the regional JM sales teams
  • Liaising with the various departments within the company (Production and Material Planning, Quality, Production, Finance etc.) and beyond to ensure minimal customer distress whilst balancing with the JM business objectives
  • Generating standard and on-demand reports
  • Providing support to the Customer Services team and the Supply Chain team in general

Are you the ideal candidate?

  • University degree in Economy of Business Finance
  • Minimum 2 years of previous working experience in a business-to-business or project environment
  • Ability to understand core principles of production scheduling, quality release, finance and supply chain management
  • Ability to communicate and convey key messages by phone, email and face-to-face
  • High attention to details and strong numerical skills
  • Proactive, self-motivated individual with a good sense of priorities
  • Excellent communication and interpersonal skills
  • Ability to work to deadlines under pressure
  • Excellent knowledge in Microsoft Office tools (Word, Excel, PowerPoint) 
  • Fluent in verbal and written Macedonian and English
  • Knowledge in German, French, Italian language will be taken as advantage

Working hours: Admin 08:30 – 16:30

How to apply:

Internal applicants should advise their line manager before applying.
If you have the necessary skills and experience to join our team, please apply on the following link:

https://bit.ly/2ZtI06A

Closing date for applications: 22 September 2020

By applying to this position, you agree that Johnson Matthey keeps and uses your personal data for company purposes in duration of one (1) year. 

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