Vrabotuvanje.com - Regional Dynamics D365 Engineer/Analyst - Скопје - СОС КИНДЕРДОРФ ИНТЕРНАЦИОНАЛ ПОДРУЖНИЦА СКОПЈЕ
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Regional Dynamics D365 Engineer/Analyst


Рок за пријавување:


SOS Children’s Villages International comprises 118 national SOS Children's Villages associations worldwide. As a non-governmental social development organisation, it helps children without parental care and families in difficult living conditions through services in care, education and health. 

Regional Dynamics D365 Engineer/Analyst (f/m)
position based in Skopje​


Main duties and responsibilities:
  • Act as 1st level user support for software products used in the finance area, focusing on Microsoft Dynamics 365. Manage user requests for improvements throughout the complete process (elicitation of requirement, testing, user manual updates, etc.) and proactively propose improvements with focus on Dynamics 365
  • Manage the process of implementing new requirements in the software and support implementation of Dynamics 365 in specific phases
  • Perform BA tasks (This includes but is not limited to: understanding functional business processes, analysing and documenting business requirements)
  • Act as regional representative and interaction point between global team and end customer 
  • Establish a good network to software key users who act as 1st level support
  • Has experience in software implementation projects 
Required experience and competencies:
  • Minimum 3-5 years of previous experience in IT service delivery or similar area
  • Knowledge of Dynamics 365, Dynamics AX or Dynamics 
  • Excellent communication skills and command of English, professional command of MS Excel
  • Analytical and proactive mind-set to drive best-practices and the use of common processes
  • Customer orientation, openness for intercultural diversity
Desirable competencies:
  • Knowledge of ITIL, Agile/Scrum
  • Financial background is an asset to better comprehend issues and needs of users
  • Attentive to details and critical thinking
  • Serbo-Croatian, Russian
  • Work in international, agile, creative, and innovative IT product teams, opportunities for further training and development
  • Full-time employment, initial work contract on 6 months with an opportunity for contract prolongation afterwards
  • Competitive salary - the actual salary depends on qualifications and professional experience
If you are interested and motivated for this position, please send your CV and Cover Letter in English language to e-mail address:slavicat@vrabotuvanje.com.mk. Application deadline: 30/11/2020. In the subject line of your e-mail please refer to the job title Regional Dynamics D365 Engineer/Analyst.
All applications will be proceeded in strict confidential manner. Only short-listed candidates will be contacted for further interviews. For any questions you might have, please feel free to contact recruitment agency Vrabotuvanje HR Solutions, Phone no.: + 389 71 339 049.
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