Vrabotuvanje.com - Remote Customer Support Representative - Скопје - ОНЕ КОНТАКТ
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Remote Customer Support Representative

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Рок за пријавување:

  • ОНЕ КОНТАКТ


 

Remote Customer Support Representative

We are looking for a candidate who is Fluent in English, is energetic and has a passion for Customer Service (Phone/Email/Chat), and is technically savvy.


What We Need

  • We are seeking a Customer Support Representative with Advanced/Excellent English to work remotely
  • Key responsibilities will include:
  • Must have customer service work experience or have worked in similar positions
  • With a background in handling Inbound/Outbound calls/emails/live chats
  • Excellent Communication Skills and Common Sense


What We’re Looking For

  • Time commitment
  • 40+ hours per week
  • Monday – Friday from 18:00 PM - 2:00 AM and sometimes on the weekend

Skills and Technical Knowledge

  • Advanced English Speaking and Writing skills
  • Ability to analyze reports and data from our various software programs
  • Very savvy with current computer technology 
  • Can work independently while still meeting tight timelines
  • Strong problem solver who takes personal initiative to find creative solutions and identify new opportunities
  • Technically Savvy using web applications and communication software


Personality and Approach to Work

  • Incredibly organized and detailed
  • Outstanding communicator
  • VERY proactive thinker
  • Receptive to constructive criticism
  • Problem solver


Technology and Communication

  • Communication – Slack and Email
  • Document Management – Google Docs & Microsoft Office
  • File Management – Google Docs and Dropbox
  • LiveChat
     

Apply Now


 

 

 

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