Vrabotuvanje.com - Remote Customer Support Specialist (English & Spanish Bilingual) - Скопје - ОНЕ КОНТАКТ
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Remote Customer Support Specialist (English & Spanish Bilingual)

Скопје

Рок за пријавување:

  • ОНЕ КОНТАКТ

Remote Customer Support Specialist (English & Spanish Bilingual)

In this role, you’ll be supporting clients via emails & phone, and performing routine follow-ups to ensure completion of work and minimize aging of tasks.

Roles & Responsibilities

  • Researching/resolving inquiries from clients, as it relates to internal process
  • Identification of individuals in database  
  • Management of duties with competing demands
  • Establish and maintain good relationships with clients
  • Bring forth suggestions for improvement and support Team Manager to implement changes and encourage company growth
  • Performs miscellaneous duties as assigned to support the daily business activities of the department and the company

Qualifications

  • Fluency in Spanish & English
  • 2+ years of experience in a professional support function
  • Considerable experience using Microsoft Office Suite and Outlook + ability to learn/utilize other software packages relevant to supporting the team’s core requirements
  • Strong sense of urgency, integrity and ability to multitask in a team-centered environment
  • Ability to perform duties with minimal supervision and exercise independent judgement and discretion as required
  • Excellent time management / organizational skills with the ability to meet tight deadlines

Working Hours

  • Full Time Position; Mon – Fri (9:00 am – 5:00 pm EST Time Zone)

Start Date

  • May 23, 2022

What We Offer

  • 100% Remote Work - Work From Anywhere
  • Opportunity To Learn & Develop New Skills
  • An Open & Collaborative Work Environment
     

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. So, if you have a passion to learn & you’re excited about Customer Support, Fill up the application form on the right & Submit Your CV Today!

Apply Now
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