Agile Pro Solutions (APS) headquartered in the USA, with office in Skopje, is looking for an CRM Specialist. Here at APS, we believe that once you have the right skills and motivation to be successful you will be a great fit for the team.
An CRM specialist is responsible for executing and providing support for Enterprise Resource Planning and CRM Systems.
The working hours for this position are from 2 pm to 10 pm.
- Defines CRM business needs, business processes, flows, and diagrams
- Supports the CRM initiatives in the design, development, and implementation of plans to translate enterprise information system objectives into functional business systems
- Provides expertise for Benefits, Interfaces, Security, and Customer Relationship Management (CRM) functionality
- Lead CRM projects
- Designs test strategy for Security and CRM projects
- Prioritizes user requirements and functional requirements
- Structures and standardizes processes for the Human Resource Information System (HRIS)
- Technically supports SIT (system integration-test)
- Participates in cross-functional, cross-discipline project team better leverage the Enterprise Resource Planning systems
- Writes reports, documents, and presents analyses, project status, risks, and issues
- Develops and implements methodologies and techniques that improve efficiency and enhance productivity
- Implements and maintains CRM
- More than 3 years of similar experience
- Ability to execute plans and meet project objectives
- Strong enterprise operational aptitude with the ability to lead discussions, articulating the business value of a technology solution
- Ability to develop strong, strategic partnerships engaged in immediate and long-term opportunities and committed to CRM solutions
- Experience with BI is a strong advantage
- Experience with Zoho CRM strong advantage
- Competitive salary
- Big, bright and modern office in Skopje
- Private health insurance
- Possibility for learning and professional growth
- An international, friendly and collaborative environment
- Other benefits and motivational perks (К-15)
Our biggest assets are our employees and our organizational culture. We strive to create an environment where people will feel valued and rewarded.
We are an equal employer, and we welcome everyone matching the experience and skills to apply.
*NOTE: Only the most suitable candidates will be contacted.