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Front Desk Representative

Скопје

Рок за пријавување:

  • LEORON Institute
  • Адреса: Ул. 20 бр. 82 Чучер Сандево (Качанички пат, Визбегово), 1000 Скопје
  • Веб страна: http://www.leoron.com

Front Desk Representative

Job Description

Department: Administration
Report to: Senior Specialist/ Team Leader – Administration
Office: Skopje
Working Hours: Sunday - Thursday / 07:30 - 15:45

Required Qualification

  • Bachelor’s Degree OBLIGATORY
  • English Language Proficiency (Business English, both written and spoken)
  • Master’s Degree (recommended)

Job Purpose
A Front Desk Representative is a professional that represents the organization and ultimately is responsible for making a good fist impression of the company to internal and external stakeholders. This role performs essential front desk administrative responsibilities, greeting customers, answering calls, receiving and delivering mail, extensive stakeholder management such as assisting with maintaining and ordering office supplies.

Major Roles And Responsibilities

  • Answering internal and external stakeholders’ questions and addressing complaints.
  • Receive letters, packages and send them to appropriate destination.
  • Welcoming guests and assist them.
  • Checking the modules for missed calls and SMSs (6 modules with 4 lines each).
  • Food/Lunch (follow up with the vendors, sending POD, check the list when I close the POD - cancel orders, adding extra orders)
  • Organize taxi pick up for the employees when needed, pick up and drop of the materials with local post services and couriers.
  • Managing Leoron’s library.
  • Assisting with scanning/printing/etc…
  • Managing the Medical check-up appointments.
  • Receive ALL the incoming and outgoing invoice (stamp them, register them at the book, make copies for FINANCE DEPARTMENT register them at a proper table at my PC and send them to GT consulting). Follow up with vendors and finance for payments…
  • Answer all incoming calls and redirect them or keep messages.
  • Monitor office supplies on daily basis.
  • Responsible to ensure the physical presence at the office at all the time.
  • Buy, and transport work related things, pick up Cargo Deliveries, documents.
  • Support our administrative tasks in our Skopje, Shtip and Gostivar Office.

Technical Competencies

  • Planning and Organizing
    • Plan and organize event based on existing and changing calendar while negotiation best rates with vendors and suppliers.
  • Governmental Protocols and Procedures
    • Company licenses and permits (educational and other authorities, taxes, and regulations.
  • Calendar and Schedule Management
    • Timely registering of planned events, constantly maintaining up-to-date schedules, manage calendar of events as well as calendar changes, Popleads CRM management.
  • Event Management
    • Course Execution, course networking and relationship management, venue management.
  • Stakeholder Management
    • Hotel management, networking and relationship management (partnerships with hotels, travel agencies, ground travels companies),
  • Inventory Management
    • Procurement, sourcing, material management
  • Financial Management
    • Cost management and optimization, budgeting.
  • Travel Management
    • Logistics, visa issuing, ground and air travels

Behavioral Competencies

  • Customer Centricity - Proficient
    • Apply focus on People to develop customer excellence and happiness so to build long-lasting relationship and partnerships.
  • Strategic Thinking - Fundamental
    • Understand the L&D business, manage the business purpose to understand where we are, where we want to be and how to get there. Utilize strategic thinking tools for business purposes, apply analytical and creative thinking.
  • L&D Industry Craftsmanship -  Fundamental
    • Possess desire and passion for success in training and development industry, live and apply the corporate values, align the personal with organizational vision and culture.
  • Managing People - Fundamental
    • Growth and Development, focus on goals and execution, apply self-Motivation, engage in continuous learning as well as develop people and teams, apply and manage Diversity and Equal Opportunity as well as employee engagement.
  • Managing Training Projects - Fundamental
    • Possess knowledge in the sales process end to end, Instructional design and trainer recruitment, involvement of marketing, support of finance and operations teams, event management, understand the design and IT processes.
  • Results orientation - Proficient
    • Demonstrate initiatives, commercial acumen, apply self-motivation and drive for results.
  • Communication and Presentation - Proficient
    • Knowledge of effective and appropriate communication and presentation patterns and the ability to use and adapt that knowledge in different workplace contexts
  • Collaboration - Proficient
    • Work together as a Team, by applying adaptability and flexibility, towards a common goal that benefits the team and the organization, apply teambuilding and conflict management techniques , adaptability and flexibility.


Please send us your CV via Fast Apply!

Director of ID

Administration

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