Agency Posao.ba continues the successful cooperation with Lufthansa InTouch and at this time we are searching for 4 new people who will get the opportunity to join their Customer Service German team in Brno, Czech Republic.
You make a great candidate for this position if you:
- have great communication skills;
- can chat with ease in German and English language;
- have team spirit and eagerness to learn new skills;
- love traveling!
As a Customer Service Consultant your main responsibilities will be:
- handling phone calls regarding flight connections, flight reservations, check-ins;
- providing service in the area of bonus frequent flyer programs;
- and other tasks regarding support to Lufthansa's passengers.
What's in it for you?
- You will be working with a friendly and multicultural team, will be provided with theoretical and practical training and learn everything you need for the successful performance in the job.
- The contract is signed for an unlimited period with a 3-month probation period.
- High discount on airplane tickets to any place in the world
- Opportunities to swap your shifts to get more time for travel and make the most of that high discount on flights
- Opportunities to apply for a more senior position (e.g. Quality Specialist, Trainers) and joining second level teams (help desk team/ticketing) after being successful in evaluation process.
- Possibility of taking part in different projects in other locations like Dublin, Berlin, Istanbul, Manila etc.
Not sure about moving? Don’t worry, we’ve got your back!
- Packing your bags and moving to another country for work is easier said than done. That's why we will help you by:
- Providing visa support
- Covering travel costs from your place of residence to Brno
- Finding a place to live and cover accommodation costs to keep you going until your first paychecks arrive.