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Carrier Acquisition Specialist – Asia Pacific

Скопје

Рок за пријавување:

  • Vipper
  • Адреса: WTC Schiphol Business & Conference Center, Schiphol Boulevard 127, 1118 BG Schiphol, the Netherlands

We are the missing link between airline tickets and ground tickets. Vipper.com offers travellers a hassle-free travel experience by selling door to door tickets under one booking. Do you want to gain experience in a high-tech software company, active in the airline industry?

Are you a self-starter with the ability to work independent and in a team environment?

Then do not hesitate and apply now!

Carrier Acquisition Specialist – Asia Pacific

Responsibilities:
  • Maintaining a positive, emphatic, and professional attitude toward customers at all times
  • Keeping records of customers interactions, transactions, comments and complaints in our CRM
  • Focusing on building long-term relationship with our ground transportation partners – carriers
  • Ensuring high customer retention through customer service and relationship
  • Effectively engaging with the carriers
  • Calling prospective ground transportation partners and engaging with them to maximize conversions
  • Ensuring that the carriers information is maintained and updated in CRM and in the Mobility Portal
  • Conducting market research and keeping up-to-date with the knowledge of market
  • Taking initiatives and prioritizing tasks effectively to deliver business results
  • Knowledge of ground transportation industry in Asia Pacific region.
 

Job Requirements:
  • English speaking skills are mandatory
  • Team player
  • Positive attitude
  • Comfortable using computers
  • Familiar with CRM systems and practices
  • Strong phone contact handling skills and active listening
  • Ability to multi-task, prioritize and manage time effectively
  • Good communicator
  • Ability to stay calm when customers are stressed or upset
  • Excellent communication skills both written and verbal


​​If you are interested, please send your CV using the Fast Apply option

 
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