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Customer Care Representative (Bitola Office)

Битола

Рок за пријавување:

  • ТАСКФОРЦЕ БПО ДОО

 

Taskforce is seeking for bright, talented and self-motivated individual to coordinate, integrate and represent all facets of patient services. We strive to provide a “WOW” experience by delivering high-quality customer care. We use our drive to energize, engage, and inspire each other every day. 

This is a position for an individual eager to learn and grow a career at one of the fastest-growing companies in the country with 600+ employees.
 

Customer Care Representative (Bitola Office)

Essential Functions and
Responsibilities:

The Customer Care Representative will be responsible for providing exceptional customer service to all patients, clients, and other callers to resolve their inquiries. You will handle both inbound and outbound patient communication via various channels including phone calls, chats, and email messages. 
The best candidates will be focused on delivering quality and superior customer care to all callers, accuracy and detail-oriented, excellent telephone etiquette, and communication skills.

Qualifications and Skills:

  • High school diploma or higher education qualification
  • Experience using Microsoft Office Suite 
  • Quick learner with an ability to work in a fast-paced environment 
  • Great verbal, written, and interpersonal communication skills, especially speaking on the phone 
  • Compassionate and empathetic to provide the highest quality service to all callers 
  • Ability to multitask, manage time, delegate, and prioritize 
  • Being bilingual (Spanish) will be an asset

How to Apply:

  • If you are interested to join our team, please send your CV and cover letter on English language and notice for the position using the Apply option.
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